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FARIAtalks: Emerging Solutions for Empathic Service Design

Tue, May 28

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Microsoft Teams

Tuesday, May 28, 9.00-11.00 a.m. (PDT), 12.00-2.00 p.m. (EDT), 7.00-9.00 p.m. (EEST) Curious about empathy in service design? This online workshop dives into how to enhance and create empathy through digital solutions in different industries.

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FARIAtalks: Emerging Solutions for Empathic Service Design
FARIAtalks: Emerging Solutions for Empathic Service Design

Time & Location

May 28, 2024, 7:00 PM – 9:00 PM GMT+3

Microsoft Teams

Guests

About the event

Tuesday, May 28, 9.00-11.00 a.m. (PDT), 12.00-2.00 p.m. (EDT), 7.00-9.00 p.m. (EEST)

About the event:

Building on the success of the virtual workshop on March 2023 on processing of emotions by AI, where participants have also discussed key importance of empathy in human – AI industry, FARIA and the University of Lapland continue to explore the role of empathy and human-centered approach, this time in the service design field.

We invite all interested parties from academy and industry to join our interdisciplinary virtual workshop organized by the FARIA network and the Empathy Business project by the University of Lapland. The Empathy Business project is funded by the Business Finland, and it aims to identify,

experiment and evaluate digitals solutions and tools for service design and business prototyping through creativity.

In this workshop, our speakers will share their company/lab cases and thoughts on how to enhance and create empathy through digital…

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